Have you ever stumbled upon an .ogg music file and said, “What is this sorcery?” You’re not alone. While OGG files are great, most devices a...
Harnessing IT Analytics to Enhance Customer Experience Across Digital Channels
In today’s hyperconnected marketplace, customer experience is shaped not only by the quality of your product or service but also by the reliability,...
Who owns the infrastructure in a public cloud?
Ever wonder who actually owns the stuff that makes the cloud work? You know, all the wires, computers, and magical tech that lets us watch videos, pla...